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Chapter-21 Telecommunication in Health Care

BOOK TITLE: Communication Skills in Clinical Practice (Doctor-Patient Communication)

Author

1. Sethuraman KR

ISBN

9788171798490

DOI

10.5005/jp/books/11607_22

Edition

1/e

Publishing Year

2001

Pages

Author Affiliations

1. JIPMER, Pondicherry

Chapter keywords

Abstract

Abstract

This chapter discusses telephone etiquette, synchronous and asynchronous telecommunication, problems in effective use of telecommunication and some solutions to overcome them. The end of chapter exercises are designed to provide effective teaching-learning experiences of the skills highlighted in the chapter.

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