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Chapter-05 Answering Skills

BOOK TITLE: Communication Skills in Clinical Practice (Doctor-Patient Communication)

Author
1. Sethuraman KR
ISBN
9788171798490
DOI
10.5005/jp/books/11607_6
Edition
1/e
Publishing Year
2001
Pages
11
Author Affiliations
1. JIPMER, Pondicherry
Chapter keywords

Abstract

This chapter deals with the art of effectively answering patients’ queries and with advanced skills of responding to patients’ objections and disagreements. The finer points of answering have been adopted from management sciences and adapted for clinical interviews. The end of chapter exercises are designed to provide effective teaching-learning experiences of the various skills highlighted in the chapter.

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