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Chapter-12 Approaches to Management

BOOK TITLE: Hospital Administration

Author
1. Joshi DC
2. Joshi Mamta
ISBN
9788184486766
DOI
10.5005/jp/books/10358_12
Edition
1/e
Publishing Year
2009
Pages
2
Author Affiliations
1. Academy of Hospital Administration, Lucknow, India
2. University of Lucknow, Lucknow, India
Chapter keywords
case approach, cooperative social system approach, operational approach, interpersonal behavior approach, systems theory

Abstract

This chapter discusses approaches to management. With the development of management thought, various approaches have emerged. Empirical or case approach is nothing but study of managerial experiences and management cases. It involves identification of success or failures. Interpersonal behavior approach focuses on interpersonal behavior, motivation, leadership and communication techniques are used. Cooperative social system approach depends upon the system of cooperation. Systems approach is based upon the systems theory that the organization has boundaries, but the boundaries are not rigid like the closed system. The organization is an open system, it communicates with the external environment also. Operational approach is based upon the management functions like planning, organizing, staffing, motivating, leading, communicating, controlling and coordinating.

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