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Chapter-29 Outpatient Department Services

BOOK TITLE: Hospital Administration

Author
1. Joshi DC
2. Joshi Mamta
ISBN
9788184486766
DOI
10.5005/jp/books/10358_29
Edition
1/e
Publishing Year
2009
Pages
8
Author Affiliations
1. Academy of Hospital Administration, Lucknow, India
2. University of Lucknow, Lucknow, India
Chapter keywords
outpatient department services, health care industry, medical tourism, disease prevention, ultrasonography machine

Abstract

This chapter discusses outpatient department services. The outpatient department is the point of contact between hospital and community. Many patients get their first impression of the hospital from the outpatient department. With the emergence of new concepts in the health care industry today, like medical tourism and contracting in the health care, these are two diverse concepts, but we have to synergize these two. The OPD contributes towards reducing the mortality and morbidity, therefore, provides a stepping stone to health promotion and disease prevention. A common waiting area for patients and their attendants should be available. In today’s set up certain gadgets are becoming routine examination tools like ultrasonography machine, 2D Echo machine, endoscopes, etc. There should be separate provision for keeping such equipments.

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