EXPORT CITATION

Chapter-32 Communication Skills

BOOK TITLE: Paramedics 6-in-1 Handbook

Author
1. Mogli GD
ISBN
9789350902103
DOI
10.5005/jp/books/11825_32
Edition
2/e
Publishing Year
2013
Pages
26
Author Affiliations
1. Mahatma Gandhi Institute of Medical Sciences, Sevagram, Maharashtra, India; Dr Mogli Healthcare Management Consultancy, Hyderabad, Andhra Pradesh, India, wwwdrmogliit.com, gdmogli@yahoo.com, Mahatma Gandhi Institute of Medical Sciences, Sevagram, Maharashtra, India; Dr Mogli Healthcare Management Consultancy, Hyderabad, Andhra Pradesh, India, Mahatma Gandhi Institute of Medical Sciences, Wardha, Maharashtra, India; Ministry of Health (MOH), Oman; King Faisal University, Saudi Arabia; Kuwait Institute of Health Sciences, Kuwait; JIPMER, University of Madras, Chennai, Tamil Nadu, India; The Ministries of Health, India, Afghanistan, Iran, Kuwait, Saudi Arabia, Oman, Bahrain, Qatar and United Arab Emirates, Mahatma Gandhi Institute of Medical Sciences Wardha, Maharashtra, India; Ministry of Health (MOH), Oman; King Faisal University, Saudi Arabia; Kuwait Institute of Health Sciences, Kuwait; JIPMER, University of Madras, Chennai, Tamil Nadu, India; Ministries of Health, India, Afghanistan, Iran, Kuwait, Saudi Ara
Chapter keywords
Communication skills, Telephone techniques, Office mail, Speaking clearly and pleasantly, Business telephone call, Screening calls, Handling the call, Completing the incoming call, Telephone dictation, Limiting personal calls, Street-address directories, Desk telephone files, Database files, Telephone services, Station-to-station calls, Telephone record-keeping

Abstract

© 2019 Jaypee Brothers Medical Publishers (P) LTD.   |   All Rights Reserved