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Chapter-02 Evolution and Journey of Quality in Healthcare

BOOK TITLE: Handbook of Healthcare Quality & Patient Safety

Author
1. Bhatia YP
2. Smits Helen
ISBN
9789350909652
DOI
10.5005/jp/books/12287_2
Edition
1/e
Publishing Year
2014
Pages
10
Author Affiliations
1. University of OSLO, Norway; ASTRON Hospital & Healthcare Consultants Pvt Ltd, Gurgaon, Haryana, India, University of Oslo, Norway; Astron Hospital and Healthcare Consultants (P) Ltd, Gurgaon, Haryana, India
2. Old Saybrook, Connecticut, USA
Chapter keywords
health care quality, evaluation, lean, quality journey, history of healthcare quality, using QMS, total quality management, CQI, TQM

Abstract

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