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Chapter-07 Troubleshooting

BOOK TITLE: ISARCON 2017 Manual of Data Management and Quality Control, March to Perfection Complete Hands of IVF

Author
1. Malhotra Keshav
ISBN
9789352700790
DOI
10.5005/jp/books/14173_8
Edition
1/e
Publishing Year
2018
Pages
5
Author Affiliations
1. Rainbow IVF, Agra, Uttar Pradesh, India
Chapter keywords
Troubleshooting, problem, KPI, key performance indicator, process mapping, data, good prognosis group

Abstract

There are basically three approaches to deal with problems; remedial where we alleviate the symptoms, corrective where we prevent recurrence, and prevention where we prevent occurrence. Thus, being proactive in our approach is the best way to prevent any kind of mishap in an in vitro fertilization (IVF) laboratory. This chapter deals with how to proceed with the concept of troubleshooting for the purpose of finding the cause or the root cause analysis. We need to identify a practical list of critical key performance indicators (KPIs) that will provide an adequate overview of the most important steps. To start with the troubleshooting exercise we need to define a process map. Process mapping involves drawing out the system and defining each component process; digging deep and identifying and defining all of the factors that control, or might influence, each process element. The chapter points out things to investigate, namely to define a good prognosis group and collecting their data, to utilize external data, etc.

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