This chapter presents a glimpse on information technology department and covers attending calls for hardware/software (it support request), data maintenance, maintenance services, and other basic facilities. Telephonic complaints are not recorded, but are attended immediately by the information technology (IT) department. All software complaints or new requirements are reported to the analyst through e-mail or telephone. Daily backups are taken on hard disk, automatically and are kept for 1 week/1 month. Maintenance of hardware includes repair, servicing and providing updates of application software. Providing required hardware and software as per the requirement of each department. Uninterrupted power supply is provided for continuous power supply for servers and generator supply is provided.