JaypeeDigital | Communication Skills in Healthcare: A Tool to Ensure Patient Satisfaction

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Chapter-09 Communication Skills in Healthcare: A Tool to Ensure Patient Satisfaction

BOOK TITLE: Legal Issues in Medical Practice: Medicolegal Guidelines for Safe Practice

Author

1. Kumari Archana
2. Ranjan Piyush

ISBN

9789389776058

DOI

10.5005/jp/books/18447_10

Edition

2/e

Publishing Year

2020

Pages

Author Affiliations

1. Rajendra Institute of Medical Sciences, Ranchi, Jharkhand, India, Hamdard Institute of Medical Sciences and Research, New Delhi, India, Vardhman Mahavir Medical College and Safdarjung Hospital, New Delhi, India, All India Institute of Medical Sciences, New Delhi, India

Chapter keywords

Communication skill, healthcare, treatment, healthcare practitioner, verbal communication, nonverbal communication, paraverbal communication, ineffective communication, breaking bad news, medical curriculum

Abstract

Abstract

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